By: Chris Vendilli, 3 Rivers Auction Company
Chapter 1 – Creating Auction Titles
It’s probably fair to say that one of the key reasons why many auctions end unsuccessfully on
eBay is because people have got their auction title WRONG.
With the eBay marketplace becoming ever more over-crowded, it’s now increasingly more important to
create auction titles that work. You really do need to stand out from your rival eBay sellers.
So what does an auction title need to do?
Its most important job is to get people to click onto your auction. You can have the most amazing
bargain in the world, or an absolutely fantastic and compelling advert, but if people never get that far
then you’ll never make sales. The first step in the buying process is for people to click onto your
auctions.
So how do I create a “winning” title?
The tips below are what I’ve learned as an eBay seller over the past few years. I’ve tried many different
strategies and ideas, and these are the ones that work. They bring in the buyers time and time again.
“MY TOP 6 TITLE TIPS”
Create mystery.
A relatively unknown ‘secret’ is to create mystery around your auction or product. This makes people
intrigued, and ultimately results in more people clicking onto your auction.
Let’s say you’re trying to sell an eBook called “Profits from Adwords” that contains information on
how to create an income through ads on Google. Instead of using a traditional title like “Profits from
Adwords eBook – the secrets to success,” trying using a title such as “Make a Great Income from
Writing Three Lines of Text.” You’re not revealing exactly what the product is you’re trying to sell,
rather what the product can do for the buyer. Another example may be with relaxation oils. Try a title
such as “The Most RELAXING Thing I’ve Ever Tried.”
People may feel more compelled to click on your auction, but of course it does have its disadvantages,
and it may not be the correct strategy for every product. After all, it’s pretty hard to create excitement
and mystery around a pack of envelopes for example! It also slightly contradicts one of my rules
below… but it CAN and DOES work if it’s the right product.
Use capital letters
This is a MUST in an eBay auction title - Start Each Word In Your Title With A Capital Letter Like
This. It makes your title stand out from people who don’t, and can actually be more effective than using
paid eBay options such as a bold title. You can also try putting certain key words in full capitals to
draw attention to a unique selling point or a particularly attractive feature. If the item you’re selling is
brand new then draw attention to this fact in your title.
Make sure you include as many keywords as
possible
Most people find items on eBay by using the search facility, therefore it’s important that you include
words in your title that people are likely to be searching for. People that write titles which are just plain
un-descriptive will lose out on sales. It stands to reason that it’s important to put keywords in your
titles.
Spell accurately
Spelling mistakes don’t show up in search results. If I search for “Playstation” and your auction title
has it listed as “Playstataion” then I won’t find your item.
Be descriptive
If you’re selling a new item, make sure you point that out in your title. If your item is in excellent
condition, again make sure you say so.
Finally…
Use paid options sparingly. eBay offers all kinds of options that are designed to increase clicks on your
auctions, such as Bold and Highlight, but I’ve usually found that these don’t have a large enough
impact on auction visitor numbers to justify the cost. It may well depend on what you’re selling, but I
firmly believe that good wording is much more important. You can’t always buy success on eBay.
Remember:
1.) Create mystery and excitement
2.) Use capital letters
3.) Include keywords
4.) Spell Accurately
5.) Be descriptive
6.) Use paid options sparingly
Chapter 2 - Creating Auction Descriptions
Ok, so now you’ve managed to get people to click onto your auction, now you must convince
them to buy your product. eBay is a highly competitive environment. People that don’t do the
‘right’ things will fail. It’s harsh, but true.
I won’t pretend that this is a ‘secret’ winning formula, but I do say that to be successful you should be
doing as many of the things below as possible.
Be descriptive.
eBay buyers absolutely hate vague descriptions. It creates a lack of trust between you and the buyer. If
you think about it, it’s easy to see why. eBay doesn’t involve any face-to-face selling. Buyers don’t
have the item right in front of them like they do in a shop. They must rely on the seller to provide them
with an accurate description of the goods. Would you spend $100 on an item you knew very little
about? I know I wouldn’t. So be descriptive. How?
Include every point people might want to know.
If I were selling a pair of trousers for example, I’d at least include the waist size, leg length, material
type, and condition of the trousers.
Point out any blemishes.
It’s easy to leave out from the description a minor mark on the item, or a slight blemish in the quality,
but you absolutely MUST point out any defects. Buyers would much prefer that you were honest with
them.
Include photographs of the item.
People feel much more comfortable buying something that they can actually see. It helps to decrease
the ‘barrier’ between you and the buyer. You’ll find it increases sales, and it’s extremely easy to do
nowadays. If you don’t presently have a digital camera, you MUST get one now. You really don’t have
to buy a professional one – a cheap camera from eBay will probably do the job just fine.
Use the HTML editor when listing.
When listing an item, eBay includes a little editor that allows you to create enhanced descriptions. For
example, you can change the text colour, font size, or change the layout of your advert. Make sure you
use it! It looks so much more appealing and professional to buyers than a mass of plain text.
Include postage and packing charges
It sounds quite obvious, but many people forget to inform people how much it’ll cost them on top of
the auction price to get the item shipped. As a buyer, if I can’t find this information then it sets the old
alarm bells ringing. For all I know, you could be about to rip me off on postage. I wouldn’t be the first!
Be persuasive.
You’re trying to sell something to people here so make sure you do so! Why should I buy your item?
Why shouldn’t I instead go to a rival eBay seller? What makes your item so special that I must place a
bid right now?
Chapter 3 – Pricing Strategies
eBay offers a number of ways for you to sell your goods. There are also several pricing strategies
for you to consider yourself – which one you choose will depend on a number of factors.
When using the traditional auction format, there are two main pricing strategies that you can adopt.
Start low, and hope it’ll go high.
This can be a very good idea, but it’s not without risk. The idea is that many people will be attracted by
the initial low price, and then end up bidding against each other, thus raising the price.
This can be extremely successful, and is probably the best way to sell on eBay, but always remember
that the price may not go up as far as you’d like. It’s entirely possible that you could list something
worth $20 for $1, and it’ll sell for $1. To avoid this, you could also use a reserve price however.
Start high.
Many sellers list their item at the price they think it’s worth. While this has the advantage that the item
will never sell for lower then you want it to, you can end up out of pocket because people will be put
off by the initial high price. I’ve seen many cases where two different people list exactly the same item,
but adopt different pricing strategies. One starts their item at say $1, and the other at $20. It’s not
unusual for the auction which started at $1 to end up selling for more than the other simply because
there was more interest in the auction. It’s also quite common to have to list an item for three or four times before it sells.
Other Options:
Buy-It-Now
Aside from the original auction format, eBay also allows you to list a Buy-It-Now price for your item.
Buyers can click on this button and purchase instantly at a price which the seller has set.
This is a great way to get quicker sales, and can either be done as a Buy-It-Now Only auction, or it can
be implemented as an additional option on a normal auction.
Reserve Price
eBay also allows you to set a reserve price on your auction. If the listing doesn’t rise high enough to
your pre-determined reserve price, then you won’t have to sell the item to the high bidder. This is an ideal way of protecting yourself.
Deciding on which pricing strategy to adopt.
The main thing to consider is what type of item you’re selling. How valuable is it? Are you prepared to
take the risk of your item selling for a lower amount?
If you’re selling something worth only a couple of dollars, then it’s probably not worth using a reserve
price. Start it low and let other people decide how much they want to pay. Who knows, what you
thought was only worth $2 could very well sell for $50. You just never know with eBay!
Chapter 4 – Think Like A Buyer
If you’re a seller on eBay then it’s important to know what buyers expect from you. Offer them a
“million dollar” experience and they’re far more likely to come back to you and buy again.
What’s more they’ll be much more likely to buy from you in the first place.
The easiest way to improve on your service is to think of the typical buying process of an eBay buyer.
1.) The first thing a potential buyer does is search for relevant items. eBay buyers expect a clear
auction title. It should be descriptive, and tell them everything they want to know in order for
them to make a decision as to whether to click on it or not. Include details such as the make and
model of the item, condition etc.
2.) Once they’ve actually reached your auction, the next thing a buyer expects is a clear auction
description. It should leave no questions unanswered in their mind, and make them feel relaxed
and comfortable about dealing with you. Photos help to break the barrier between buyer and
seller. People definitely like to see what they’re buying.
3.) So if all this adds up in the buyers mind, they’ll check the bid price and postage cost. If this
doesn’t seem reasonable to them they’ll go elsewhere. eBay buyers expect and demand low
prices.
The author, as well as The 3 Rivers Auctions Company and CCX Solutions, cannot and will not be held responsible for any profits or losses you
may experience as a result of following any of the advice contained in this eBook. The information contained herein are the
opinions of the author and promises or guarantees as to the amount of money you can make following this advice are not
expressed nor implied in any way, shape, or form.
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